December 2020

WHITE ELEPHANTS

I

Few corporate missteps have become as infamous as the introduction of "New Coke." The 1985 reformulation of Coca-Cola's classic soft drink recipe was meant to revitalize the brand and counter the growing popularity of rival Pepsi. Instead, it became a cautionary tale about the risks of tampering with a beloved product.

To understand the magnitude of the New Coke debacle, it's important to recognize Coca-Cola's cultural significance. Since its creation in 1886, Coke has become more than just a soft drink—it is an American icon, a symbol of nostalgia, and a global brand with universally widespread recognition. For many, the taste of Coke is not just a matter of preference but an emotional attachment to a familiar experience.

In the early 1980s, however, Coca-Cola faced increasing competition from Pepsi, which had begun to gain market share through aggressive marketing campaigns like the "Pepsi Challenge." These blind taste tests suggested that consumers preferred the sweeter taste of Pepsi, putting pressure on Coca-Cola to innovate. After extensive research and development, the company launched a new formula for Coke, which was sweeter and smoother than the original.

On April 23, 1985, New Coke was introduced with glorious fanfare, including a press conference, celebrity endorsements, and a massive advertising campaign. The company touted the new formula as a significant improvement over the old one, with a taste that would appeal to a new generation of consumers. However, the public reaction was swift and overwhelmingly negative.

Loyal Coke drinkers felt betrayed by the change, seeing it as an unnecessary alteration to a product they had grown up with and loved. Many complained that the new taste was too sweet, too artificial, and lacked the distinctive bite of the original. Some even likened it to Pepsi, which they saw as a cheap imitation of the real thing. The backlash was intense, with angry consumers flooding Coca-Cola's switchboards with complaints—even staging protests outside the company's headquarters.

As the controversy grew, New Coke quickly became a white elephant for the company – a burdensome possession that was costly to maintain and impossible to eliminate. The new formula had required significant investment in research, development, and marketing, and Coca-Cola had bet heavily on its success. Now, faced with a public relations disaster, the company had to decide whether to stick with the new product or admit defeat.

The pressure from consumers proved too great to ignore. Just 79 days after the launch of New Coke, Coca-Cola announced that it would bring back the original formula under the name "Coca-Cola Classic." The decision was a humbling one. The company had to acknowledge that it had misjudged consumers' loyalty and emotional attachment to the original product.

Fans greeted the return of Coca-Cola Classic with celebration, seeing it as a victory for authenticity over corporate meddling. Sales of the classic formula skyrocketed, and Coca-Cola's market share began to recover. New Coke, meanwhile, faded into obscurity, with production gradually phased out over the next few years.

II

Founded in 2003 by Elizabeth Holmes, Theranos promised to deliver fast, cheap, and accurate diagnostic results from just a few drops of blood. However, as the company's valuation soared to a staggering $9 billion and its founder graced magazine covers as the world's youngest self-made female billionaire, the reality behind the hype began to unravel. In the end, Theranos was exposed as a massive fraud.

At its core, Theranos was built on a seductive but ultimately hollow premise – that it had developed groundbreaking technology capable of running hundreds of medical tests on a single drop of blood. This promise was embodied in the company's signature device, the Edison, a sleek black box that Holmes claimed could perform a full range of laboratory tests faster, cheaper, and more accurately than traditional methods. The implications were enormous – with Theranos' technology, patients could get comprehensive health profiles from a simple finger prick, potentially saving countless lives through early detection of diseases.

However, as Theranos began to attract high-profile investors and partners, including Walmart, Safeway, and the Cleveland Clinic, cracks began to appear in the company's carefully crafted image. Journalists and industry experts raised questions about the validity of Theranos' claims and the lack of peer-reviewed data to support them. Employees began to come forward with tales of a culture shrouded by secrecy and intimidation. Most damning of all, it emerged that the Edison device was not actually being used for most of the tests Theranos was offering and that the company was relying on traditional machines to generate results.

Theranos threatened legal action against whistle-blowers and critics, while Holmes embarked on a media blitz to defend her integrity. However, the facade could only hold for so long. In 2015, a Wall Street Journal investigation revealed that Theranos had misled investors and the public about its technology. Regulators began to circle, with the Centers for Medicare and Medicaid Services revoking Theranos' clinical laboratory certification and banning Holmes from operating a lab.

The unraveling of Theranos was as swift as it was brutal. The company's valuation plummeted, its partnerships evaporated, and its legal troubles mounted. In 2018, Holmes and Theranos' former president, Ramesh "Sunny" Balwani, were indicted on wire fraud and conspiracy counts. The charges alleged that the pair had engaged in a multi-million dollar scheme to defraud investors by making false about Theranos' technology. In the end, the company was forced to shut down, its assets were liquidated, and Holmes herself became a symbol of Silicon Valley's worst excesses—the dangers of believing in a vision that was too good to be true.

III

Construction on the Palace of Versailles began in 1631 under the reign of King Louis XIII, who used the site as a hunting lodge. His son, King Louis XIV, also known as the "Sun King," transformed it into the lavish complex that we know today. From 1661 to 1710, King Louis XIV embarked on an ambitious program that expanded the palace to include vast gardens, fountains, and a series of increasingly ornate apartments.

The scale and opulence of Versailles were unprecedented in Europe at the time. Over 700 rooms, 1,250 fireplaces, and 67 staircases, all adorned with gold, marble, and priceless works of art. The famous Hall of Mirrors, a 73-meter-long ballroom, exemplified the palace's grandeur. The gardens, designed by renowned landscape architect André Le Nôtre, featured intricate parterres, sculptures, and fountains requiring a complex hydraulics system.

However, the construction and maintenance of Versailles came at an enormous cost. The initial building campaigns under Louis XIV are estimated to have consumed over 25% of the French government's annual revenue, with some years seeing as much as 50% of the budget allocated to the palace. The ongoing expenses of running Versailles were also staggering, with the cost of food, wine, and candles alone amounting to millions (£) per year.

Despite these astronomical costs, Louis XIV insisted on making Versailles the center of his court and government. In 1682, he officially moved the royal residence from Paris to Versailles, requiring his nobles to spend a portion of each year living at the palace. This move was a calculated political strategy, allowing Louis to keep a close eye on his courtiers and prevent them from building their own power bases. However, it also meant that the French aristocracy was obliged to maintain a lavish lifestyle at Versailles, often going into debt to keep up with the expected dress, entertainment, and gift-giving standards.

As the years passed, the financial burden of Versailles began to take its toll on the French economy. The palace's construction and upkeep diverted resources away from other important areas, such as infrastructure, education, and the military. The extravagance of the court also bred resentment among the lower classes, who were struggling under heavy taxation and frequent food shortages. By the reign of Louis XVI and Marie Antoinette in the late 18th century, Versailles had become a symbol of the monarchy's disconnect from the reality of life for ordinary French citizens.

The outbreak of the French Revolution in 1789 brought Versailles's era to a brutal end. Revolutionary forces stormed the palace, forcing the royal family to return to Paris. Versailles was stripped of its artwork in the following years, and its role as a royal residence ended. The palace fell into disrepair, and there were even suggestions that it should be demolished altogether.

In the 19th century, efforts began to restore Versailles and transform it into a museum dedicated to French history. The palace underwent extensive renovations and was gradually opened to the public. Today, Versailles is one of France's most popular tourist attractions, drawing millions of visitors each year to marvel at its grandeur and learn about its complex legacy.

The palace remains a symbol of the dangers of unchecked extravagance. The enormous cost of building and maintaining Versailles contributed to the economic crisis that ultimately led to the French Revolution, and its association with the excesses of the monarchy continues to resonate in popular culture. In many ways, Versailles is the ultimate white elephant – a possession that was so expensive and burdensome that it ultimately brought down the very system that created it.

IV

As one of the oldest and most respected investment banks on Wall Street, Lehman Brothers’ demise sent shockwaves through the global economy and triggered a chain reaction nearly bringing down the entire financial system. Today, it has become a symbol of the excesses, risks, and ultimate consequences of speculation.

To understand how Lehman Brothers became such a burden, it is necessary to examine the years leading up to its collapse. Like many of its Wall Street peers, Lehman had heavily invested in the booming subprime mortgage market of the early 2000s. As housing prices soared and credit flowed freely, the bank eagerly packaged and sold complex financial instruments.

These products were touted as safe and profitable, backed by the seemingly ever-rising value of American real estate. However, they were, in fact, built on a shaky foundation of risky loans made to borrowers with poor credit histories. As long as housing prices continued to climb, the inherent dangers of these investments remained hidden, and Lehman and other banks reaped huge profits from the fees and commissions they generated.

By 2007, cracks began to appear in the housing market. As interest rates rose and home prices started to level off, many subprime borrowers could not make their mortgage payments. Defaults and foreclosures began to mount, and the value of mortgage-backed securities plummeted. Lehman, which had significant exposure to the subprime market, was sitting on a massive portfolio of rapidly deteriorating assets.

As the crisis magnified, Lehman's financial position grew increasingly precarious. The bank had relied heavily on short-term borrowing to finance its operations. As concerns about its solvency spread, it became harder and harder for Lehman to access the credit it needed to stay afloat. Despite efforts to raise capital and sell off assets, the bank's losses continued to mount. Its stock price went into freefall.

By September 2008, Lehman was in a desperate position. The bank had exhausted its funds-raising options and faced a severe liquidity crisis. Lehman's executives sought a bailout in a last-ditch effort to save the firm. However, with the global financial system teetering on the brink of collapse, no white knight emerged to rescue Lehman from its fate.

On September 15, 2008, Lehman Brothers filed for Chapter 11 bankruptcy protection, marking the largest bankruptcy filing in U.S. history. The bank's failure sent a seismic shock through the financial world, triggering a global credit freeze and a stock market crash. Banks and investors scrambled to assess their exposure to Lehman's toxic assets, and fears of a domino effect of failures gripped the market.

The impact of Lehman's collapse was felt far beyond Wall Street. The crisis exposed the risks posed by the unregulated shadow banking sector. Consumer confidence plummeted, and spending dried up, pushing the economy into a deep recession. The crisis fueled populist anger against the financial elite and sparked a backlash against Wall Street's excesses. The U.S. government was forced to intervene with a bailout of the banking industry, using taxpayer funds to prop up failing institutions and stabilize the financial system.

The legacy of Lehman Brothers' collapse continues to shape today's financial world. The crisis exposed the dangers of excessive risk-taking, lax regulation, and the concentration of power in a handful of too-big-to-fail institutions. The bank's collapse remains a powerful symbol of the fragility of the modern financial system.

V

The Ryugyong Hotel, a towering, 105-story skyscraper in the heart of Pyongyang, North Korea, is a striking symbol of the country's grand ambitions and economic struggles. Begun in 1987 and left unfinished for over two decades, the hotel has become an emblem of the nation's challenges in pursuing large-scale development projects.

The construction of the Ryugyong Hotel was an ambitious undertaking from the start. Designed to be the world's tallest hotel, with 3,000 rooms and five revolving restaurants, the project was intended to showcase North Korea's power and prosperity. Its pyramid-shaped design, rising to a height of 1,080 feet, was a bold architectural statement that would dominate the Pyongyang skyline.

However, the project quickly ran into difficulties. By the early 1990s, the country was facing severe economic challenges. The collapse of the Soviet Union, North Korea's main trading partner, coupled with a series of natural disasters and a famine, led to widespread poverty and a significant slowdown in the nation's economic growth.

As resources were diverted to more pressing needs, work on the Ryugyong Hotel slowed and eventually stopped in 1992. The unfinished building, with its bare concrete facade and rusting construction equipment, became a stark reminder of the country's economic woes and a symbol of its isolation from the rest of the world.

For years, the Ryugyong Hotel stood as a ghost tower, a hulking presence on the Pyongyang skyline that served no practical purpose. The North Korean government rarely acknowledged the building's existence—it was often airbrushed from official photographs. The hotel became a source of fascination to the outside world, with many observers wondering if it would ever be completed.

The Ryugyong Hotel required significant resources to be constructed. Estimates of the cost of the project range from $750 million to $2 billion, an enormous sum for a country with a struggling economy. The hotel's unfinished state also made it a liability, as the structure was exposed to the elements and at risk of deterioration.

Despite the challenges, the North Korean government eventually took steps to complete the Ryugyong Hotel. In 2008, after 16 years of inactivity, construction resumed on the building, with the help of Egyptian telecommunications company Orascom. The company agreed to invest $400 million in the project in exchange for the right to operate a mobile phone network in North Korea.

Over the next few years, work on the hotel progressed slowly, with the installation of windows and a sleek glass facade that gave the building a more modern appearance. However, the hotel's interior remained unfinished, and it was unclear when or if it would ever open to the public.

In 2018, signs were that the Ryugyong Hotel might finally be nearing completion. Lights were seen on in the building at night, and there were reports that the hotel's interior was being furnished. However, as of today, the hotel remains unopened, and its future is uncertain.